Job Title: Digital Services & Innovation Specialist

Business Goals: Launch the Digital Library as part of the new City Hall. Improve digital literacy and online access, for the entire library system in a city of 170k.

Contributions: Robotics, conversational AI, WCAG improvements, UX for website / app, and programming a variety of unique interactive screen interfaces.

Outcomes: Identifying the biggest opportunities for the library system, by leveraging existing resources and showcasing the city at large.