Deutsche Telekom (T-Mobile)

Challenge: Help users discover and utilise advanced features by delivering micro-experiences at the perfect moment.

Action: Generated concepts for smart-home systems. Created prototypes for user testing, and pitch materials for internal venture capital.

Result: Leveraging lesser-known phone features and unique capabilities of a network provider, in 3 main concepts. One to simplify smart-home user onboarding, and streamline control of internet-of-things home devices to interact with each other and have a shared interface. The other two were user tools related to cybersecurity, and resolving vulnerabilities.

• SaaS

• iOS

• Android

• GDPR

• IoT

• Smart-Home

• UI heavy

City of Newcastle Digital Library

Business Goals: Launch the Digital Library as part of the new City Hall. Improve digital literacy and online access, for the entire library system in a city of 170k.

Contributions: Robotics, conversational AI, WCAG improvements, UX for website / app, and programming a variety of unique interactive screen interfaces.

Outcomes: Identifying the biggest opportunities for the library system, by leveraging existing resources and showcasing the city at large.

• Municipal Government

• Robotics

• AI + IoT

• Multimedia

• Service Design